Hôtel Ereza Los Hibiscos 2

Séjour Espagne & ses îles - Canaries - Lanzarote

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3.5 Très bon (1856 avis)

Tous les avantages de votre Hôtel Ereza Los Hibiscos 2*

On aime

Les chambres propres et spacieuses
La situation de l'hôtel, près de la plage et des commerces
Le personnel serviable et à l'écoute

Les points forts

Piscine

Dès 450€/pers.

6 jours / 5 nuits

Durée(s) disponible(s) : 5 à 14 nuits

Inclus : Vols + Hôtel + Tout Compris

Payez en

Départ de Barcelone le 22.01.2026 (Réf.:40826)

Réservez votre voyage en toute tranquillité

Meilleurs prix garantis

Pas de frais de dossier

Configurez votre voyage

Le choix des options (vols, chambres, assurances...) se fait à l'étape suivante.

Ville de départ

Mois de départ

Durée du séjour

Participants

Adultes

+18 ans

–

Enfants

-18 ans

–

Descriptif complet de votre voyage Hôtel Ereza Los Hibiscos 2*

Introduction

La Situation

L’hébergement

La restauration

Sports et loisirs

A votre disposition

À propos de votre voyage

Voici quelques informations à prendre en considération concernant votre voyage.

Transport

En fonction des vols sélectionnés, l'aéroport de départ peut différer de celui de votre arrivée (ex : Orly et Roissy). Pour les vols spéciaux, l'aéroport n'est pas garanti lorsque la ville de départ/arrivée en comporte plusieurs (ex. : Roissy ou Orly).

Les pré- et post- acheminements depuis certaines villes de province peuvent aussi s'effectuer par TGV ou par vol intérieur.

Bagages « spéciaux »

Certains bagages considérés comme « spéciaux » (ex. : planche de surf, club de golf, vélo, etc.) font l'objet d'un supplément à régler à l'aéroport et doivent faire l'objet d'une demande préalable auprès du voyagiste. L'organisme en charge des transferts entre l'aéroport et l'hôtel se réserve également le droit d'appliquer un supplément pour le transport des « bagages spéciaux ». Ce supplément sera à régler directement sur place.

Votre séjour

La durée du séjour est calculée en fonction du nombre de nuitées et non de journées. Le premier et le dernier jour du séjour sont consacrés au transport international.

Les arrivées ou les départs peuvent avoir lieu en cours de nuit en fonction des horaires imposés par les compagnies aériennes.

Lors de votre séjour à l'hôtel, la chambre est mise à disposition vers 15h (check-in) et doit être libérée au plus tard à 11h ou 12h (selon les hôtels) lors du check-out le dernier jour.

En cas d'arrivée tardive à l'hôtel le premier jour, le dîner peut ne pas être fourni par l'hôtelier si le restaurant est fermé. Cependant, certains hôteliers mettent à disposition une assiette froide dans la chambre. En cas de départ matinal de l'hôtel, si le restaurant n'est pas encore ouvert, le client peut faire une demande la veille afin qu'une collation lui soit fournie avant son départ.

Confort des hôtels

De manière générale, les hôtels sont classés en termes de confort et de service sur une échelle de 2 à 5 étoiles, ces catégories correspondent aux normes locales propres à chaque pays.

Conditions spécifiques

En cas de conditions climatiques défavorables ou d'une affluence insuffisante à l'hôtel pendant la basse saison, il est possible que certaines activités, services et installations ne soient pas proposés (sports collectifs, mini club, restaurants, piscines, etc.).

Informations relatives à l'accessibilité

Pour les personnes à mobilité réduite, avant toute confirmation, nous vous invitons à contacter notre service réservation afin de vérifier si le voyage est adapté à votre situation.

Bébés et enfants

Le tarif « bébé » (moins de 2 ans) ou le tarif « enfant » (de 2 à moins de 12 ans) s'applique pour le bébé ou l'enfant qui partage la chambre avec deux adultes.

Formalités & Santé

Location de voiture en option

Ce prix comprend

Ce prix ne comprend pas

Dès 450€/pers.

6 jours / 5 nuits

Durée(s) disponible(s) : 5 à 14 nuits

Inclus : Vols + Hôtel + Tout Compris

Payez en

Départ de Barcelone le 22.01.2026 (Réf.:40826)

Hôtel Ereza Los Hibiscos 2

Note Tripadvisor :

3.5

Très bon

1856 avis

N° 57 sur 90 hôtels à Puerto Del Carmen

395

Excellent

646

Très bon

468

Moyen

202

Médiocre

145

Horrible

Emplacement

Literie

Chambres

Service

Qualité/prix

Propreté

Avis les plus récents :

Better the expected.

4 juin 2025 | ellenpM2230RJ

We were slightly concerned after seeing the reviews however it exceeded our expectations. Room was very clean, and changed every other day with fresh bedding and towels. Staff were beyond efficient, polite & helpful. Location was great. Swimming pool was clean as was the surroundings, not always a spare lounger as it's not a huge area in comparison to how many the hotel caters for. It didn't bother us to much as we weren't there to stay by the pool all day but if that is your intention make sure to get there at 8.50 just before it opens to secure yourselves a lounger (note they do put a 30min notice on loungers with towels down that aren't occupied and will take them off if you aren't back in that frame, a good way to stop pepole reserving them and not showing up until hours later I thought although some were not happy about the system) As for the all inclusive, you get what you pay for. We were expecting the worst from the reviews but it really isn't that bad, we weren't intending to dine there in the evenings and didn't so can't comment on any evening meals. However the breakfast was plentiful with a variety of choices for everyone. Lunch again had variation a lot of seafood dishes which isn't my thing however there were plenty of other options and if you get creative you can make a lovely pasta salad for lunch if the hot food didn't tickle your fancy. The aioli was particularly good to mix in with plain pasta and salad and there is enough choice of cold meats to add. Drinks were alright as expected for a 3 star and the beer on tap is Amstel. Overall for the price we payed, we were pleasantly surprised and it exceeded our expectations. If you're expecting 5star pay 5star and go stay somewhere else because honestly I think that's what some reviews on here were expecting, it's not outstanding it's exactly what you pay for. Also no air con in the room, we kept curtains closed all day to have it cooler. Just an extra side note to thoes who eat out in the evenings the chiniese next to the hotel called Golden Chopsticks was fantastic value, fantastic food & service. There is also a Mexican restaurant 5min walk down the road called CANTINA DON RAFAEL, we chose to dine here on 2 of the nights it was that good! If you like Mexican food this place is the one, dishes that stood out to us was the pork tacos (to die for) & the kiwi margarita was delightful.

Great location but a few key things really let it down

4 juin 2025 | I7797LIlindsayh

I stayed at Ereza Los Hibiscos in May in a one-bedroom apartment booked through Jet2, which lists this as a 3-star hotel — but in its current state, I’d say it’s closer to a 2-star unless a few areas are improved. The positives first: The location is excellent — there’s a Spar just outside, a few bars and restaurants nearby, and it’s only a short walk to the main strip and the beach. The sea view from our room was lovely, and the apartment itself was spacious and clean on arrival. The bed was comfortable, although one of the pillows was completely flat. The pool area was clean and well-maintained, and check-out at 12pm was appreciated. We were also given an all-inclusive wristband until our later departure, which was a nice touch. The bar staff were friendly, and while the drinks were basic, they were as expected for this type of hotel (cocktails from a machine, etc.). There were also some complimentary toiletries like a comb and shower cap in the room. However, there were several issues: The room had a strange smell on arrival, so I had to buy air freshener. The biggest let-down was the food — it was poor quality, often cold, and very limited. I was even served a raw croissant at breakfast, which I didn’t know was possible! We ended up eating out for every meal. Housekeeping was inconsistent: Our bins were emptied more than once, but not regularly, despite the hotel information stating they should be done every second day. Sheets weren’t changed at all (a stain on night one made that obvious) despite the hotel stating this would be done once a week. The bed was only made twice. Towels were once left on the sofa and nothing else was done, and the floor wasn't swept or mopped. The room also lacked air conditioning, and the windows opened fully onto an internal corridor with no latch, so couldn’t be left open for air — in hotter months, I can’t imagine how stuffy it must get. Fans appear to be an extra charge, and WiFi isn’t included either, which in 2025 really shouldn’t be the case. Another frustration was the poolside sunbed situation. Guests were reserving beds with towels from early morning and not using them until after lunch (some not at all). This happened daily and staff made no effort to remove unattended towels, despite sunbeds being quite limited around a small pool. Overall: While the location and room size were good, the poor food, lack of aircon, housekeeping issues, and extra charges for basic amenities really let the hotel down. With some attention to detail and improvements, this could be a much more enjoyable stay.

Won’t be returning

27 mai 2025 | melbell616

Best thing about this hotel is the staff , I couldn’t fault them , all so friendly …. Now the bad points , if you don’t like fish you will struggle to find any food you like … a lot of the dishes contain fish … even the crocettes , the all Inclusive finishes at 11 then they turn the lights off in the bar so we had to take our drinks to our room … Wi-Fi is 20 euro a week per device … no entertainment… a lot of older generation…. Pillows too low then too high when folded … tried to have a siesta twice to be kept awake with hammering and banging ….. snack bar has the best food in the hotel …. Struggled to get a sunbeam on 3 days , people leaving towels all day while they are out ….then struggled to get a seat in the bar … bar not big enough for such a big hotel …. No other seating area so had to resort to our rooms ….

Enjoyable but would not return.

25 mai 2025 | helenmC4262IS

I returned from a short break here a few days ago and this is my honest review. The apartments are large and clean but basic and the hotel itself is spotless. The staff are very hard-working and friendly. The all-inclusive drinks are very good but the food is only mediocre at best. I really struggled to find something to eat and I am not a foodie! The hotel is in a good position but is really not suitable for the less mobile as it is up a hill and there are a lot of steps in the outside space. There is no air conditioning so I think it would be pretty unbearable in the heat of the summer. Also, the room doors need some attention as they shut very loudly. One big drawback is there are no facilities to change/shower if you have a late flight home. There is a luggage room but it is not kept locked. I went to get something from my case and reception was deserted so anyone could have gained access and taken cases away. Travel insurance states that luggage rooms should be kept locked or your belongings are not covered, so this is a real drawback. All in all, although I enjoyed my break as a first time solo traveller, I would not return to this hotel.

Isolated cockroache problem & uncomfortable pillows

24 mai 2025 | rachaelgT730DD

Stayed here..just got back yesterday, we liked location, we were given a ground floor apartment.,at the end of a block.Room was clean..On our first night we discovered cockroaches. Only in our bedroom which was situated at back of building. Not one but about 6 cockroaches..OK I know Lanzarote has them..Reception informed next day and they promptly treated our apartment..we found the same problem a few days later..Again room treated promptly..No one else we had spoken too on the resort had experienced this..seems was just our room..Carnt fault place for not being lean as it was and cockroaches were just out in our room looking for food!.. but still not nice!.. room 127 A..Pillows were not good either..Think management should invest in some new ones!.. Food ok,staff hard working & the pool bar staff good..we would stay here again.. But not on ground floor!.. Please invest in some decent Pillows!.and maybe treat all ground floor rooms with insecticide for cockroaches..

Hôtel Ereza Los Hibiscos 2

Séjour Espagne & ses îles - Canaries - Lanzarote

Tous les avantages de votre Hôtel Ereza Los Hibiscos 2*

Réservez votre voyage en toute tranquillité

Meilleurs prix garantis

Pas de frais de dossier

Descriptif complet de votre voyage Hôtel Ereza Los Hibiscos 2*

Introduction

La Situation

L’hébergement

La restauration

Sports et loisirs

A votre disposition

À propos de votre voyage

Formalités & Santé

Location de voiture en option

Ce prix comprend

Ce prix ne comprend pas

Les avantages Ôvoyages