Hôtel Astarea 3

We stayed in the annex part of the hotel that was ok as the view across the sea was stunning. Rooms spotless but so small not enough room to put your clothes away . 1/2 board & Food was good. Poor was last day our flight was night time the reception staff told us we could no longer use the pool or facilities in the hotel or pay extra for a room or to use the spa ? Very poor after a wonderful short stay really needs addressing for people who are on late flights would really appreciate so feedback as I plan to return?

Arrived Tuesday 28th May for 1 week staying half board – 2 adults with Jet2 Approx 30 mins from airport Older man at reception was not very friendly, told room would not be ready until 2pm, come back later. Returned then dealt with by a younger man who was totally the opposite, very polite, friendly and helpful Our room was in main building 3rd floor with sea view very small, not sure what they meant by “superior room” bathroom tiny, lighting not very good, strange place to put toilet roll holder above the toilet!! Shower space decent and was very efficient. Air con was good. TV good size with many UK speaking channels, but volume does not go above 10 so very quiet (set by hotel) Public areas very spacious and bright, very clean, 2 lifts were very good, also lots of steps in and around the building. Huge indoor pool. Plenty of tours, guests arrive for various nights stay so hotel gets very busy in the evenings. Pool was a decent size, plenty of sun beds and umbrellas the attendant would help if you needed any assistance. Water a little cold but guess it’s still early in the year. Go down some steps and you arrive at the pebble beach, water so clear and clean. Sun beds cost 10 euro each and umbrella 8 euro Staff in general were very friendly and helpful. Food – breakfast was more or less same every morning, fruit was a little repetitive but generally plenty to see you through the day. Evening meal - choice was good, enough to choose from with plenty of local dishes. NO chips in sight!!! Salad and dessert station was usually the same every night again fruit was a little limited. Service was good sometimes the waiters were a little quick to take away the finished plates. Drinks – water was NOT free a small 0.33 ltr bottle cost 3.4 euro (you could not bring your own in) NO water fountains on site. Coke/Fanta for 0.25 lts cost 4.20 euro bottle beer roughly the same price, wine by the glass around 6 euro making it a little expensive Mlini harbour very quaint with small ferry taking you to Dubrovnik and Cavtat cost 15 euros each return both taking around 25 mins. Walk round the bay is worth doing with a few restaurants and bars on the way. Shopping mall at Srebreno behind the Sheraton hotel. If you keep walking round the coast path you come to Kupari where there are derelict hotels used by the military families before/during the war. Now sealed off and being demolished. Overall all a good hotel plenty going for it – clean, bright, the staff work hard and our friendly, a little expensive on the drinks. Good location – easy access to Cavtat and Dubrovnik by sea and road. Yes I would definitely recommend this hotel

Where do I start...the hotel is lovely, very clean. Cleaners are in the rooms every morning. The scenery is idyllic and very tranquil. Annex rooms are spacious and some balcony views are lovely, other balcony's views are blocked by trees. The pools area is very nice with lots of sunbeds and umbrellas. You do not have to be up at the pool at crack of dawn to get a sun bed as people are leaving all the time so no fighting for a sunbed. Now to the realistic view. The annex is up a hill which is quite steep. Throughout the complex there are lots of steps and hills. It is not suitable for people with mobility issues. The pool is located at the bottom of lots of steps and walking back up to the hotel and the annex in the blistering heat is a tow. There is no snack bar around the pool or shade. There is a restaurant a bit further down from the pool area but I found the food very limited if you like salads you will be fine. I felt that the food was expensive at the restaurant and staff weren't exactly fast to serve food and drinks. Where do I start on the food.... It was horrible and very limited choice. Breakfast....The bacon was always burnt, when I say burnt I mean black!. The bread was like chewing old leather. There was no consistency with cereals one day there would be plenty of choice and the next very limited choice. No entertainment at night. One of the women bar staff was very arrogant and turned the lights off in one of the bar areas where my family was playing card when asked of she could put the lights back on she refused as it was night ambience but yet the rest of the holiday she left the lights on at night in the said area. There was a little walk way approx 10mins walk which leads to the pirates social club pub passing a few restaurents on the way. I would not recommend people with mobility issues walking this path at night as there is little lighting which could cause falls due to the uneven pathway. There is only 1 very small shop approx 5mins away from the pool area which sells water and very little else. There are no shops nearby, the nearest supermarket is 30mins walk and again up a hill. There is no lift in the annex which mean you have to lug your case up 2 flights of stairs. All the young people were given rooms on the ground floor whilst elderly clients were given rooms on floors 2 and 3. A lift in the annex would benefit not only customers but also the hotel. I when to Dubrovnik via boat. The boat was very reasonably priced. Dubrovnik was is very busy. I wanted to go on the cable cars but did not realise there was yet again loads of steps to get to the label cars. 30euros to go on the cable cars which was a 3mins journey. There was a restaurant at the top but you had to make reservations before hand. The scenery was lovely but nothing else there unlike Benalmadena Spain cable cars, there was a falconry show which was very good. If you have room 621 in the annex, be aware that the shower leaks. This was reported 2 days on the trott, and nothing was fixed. Eventually we were offered a change of rooms. Although the hotel is lovely and the scenery is lovely, I will not be returning back to this hotel as it is all hills and step, rubbish food, lacks entertainment and definitely not my kind of holiday. I was very disappointed to say the leas

We went with Newmarket holidays and were pleasantly surprised at how good this hotel was. Having been on other escorted tours with Riviera we expected the usual coach party friendly slightly iffy hotel ( as found on a Sicily trip awful food etc ). But the food here was very good - Breakfast and Dinner - with lots of choice. The place is nice with good connections - boat and bus - to Dubrovnik and other places. Overall very nice place with friendly staff and very decent food for a large hotel. One slight peeve: The wines on offer are overpriced and not particularly good for the money. But no problem, stick with the good beer.

This modern, large hotel, while providing almost everything you would want, felt a bit soulless. The rooms were a bit on the small side while the reception was the size of a football pitch. The food was generally excellent, buffet style. My wife requires a gluten free diet and the staff were helpful in advising which dishes she could have. They also (after the first night) ensured that she had a suitable desert, as generall the deserts were cake based ( simple solution for the hotel might be for all the cake based deserts to be made using GF flour, making things easier for all) The bar area was also a bit lifeless, with a poor range of beers, and pretty inefficient staff. One restaurant staff member who the hotel should be proud of was Ivona, who was always a ray of sunshine, efficient and helpful. If some of the bar staff were like her the takings would increase dramatically.